For software & development agencies

Feature requests and bug reports, sorted

Clients send feature requests and bug reports through your portal, developers track hours on every request, and dev retainers bill themselves, all under your brand.

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Client tickets All clientsNew
17 clients · 19 tickets in progress
Tickets closed248↑ 12%
Avg. first reply2.1 h↓ 0.6 h
Hours this month1,460 h↑ 4%
Revenue (30d)$112,000↑ 3.8%
TicketsStatus
Checkout fails on SafariOrbit Fitness · urgentIn progressSK
Sign-in with GoogleAcme Co. · ready for QAPending responseLM
Export orders to CSVHarbor HealthQueuedTR
API rate limit errorsLumen LabsQueuedMK
Developer capacity
SKSarah
92%
LMLeo
76%
TRTom
58%
Completed: Sign-in with Google
Acme Co. · signed off by the client
1,800+agencies and productized services
Every hourtracked against the right retainer
$0transaction fees on your retainers

Client tickets don't belong in your dev tracker

Bug reports arrive by email with no steps to reproduce, clients ask for status updates in Slack, and nobody can tell how many retainer hours are left this month. Inviting clients into Jira or Linear means they see far too much.

ManyRequests gives clients a clean portal, and your team the details it needs.

How it works

From first request to paid invoice

1

Clients report or request

Bug and feature forms ask for steps, URLs, browser and screenshots.

2

Your team triages

Requests are prioritized, assigned and queued per client.

3

Developers track time

Timers on every request, or sync hours from Hubstaff.

4

Bill the retainer

Hours count against the retainer, and renewals run through your Stripe.

Bugs & features

Bug reports with steps to reproduce

Forms with conditional logic ask for the URL, browser, steps and screenshots for bugs, and goals and acceptance criteria for features.

  • Separate forms for bugs and features
  • Priorities and due dates
  • Auto-assign per client or service
Checkout fails on SafariBug · Safari 18 · steps + 2 screenshots
UrgentNew
Export orders to CSVFeature · acceptance criteria
BriefQueued
Dev hours

Every developer hour on the right client

Developers track time on each request, or sync it from Hubstaff. See hours per client, approve team time and invoice from your timesheets.

  • Timers on every request
  • Hubstaff time sync
  • Timesheets with approval
Tracking · Checkout fails on Safari · Orbit Fitness
01:12:40
Stop
This week, all clientsTimesheet · 4 team members
126.5 h82% billable
Acme Co.Retainer · 40h / month
28.5 h
Orbit FitnessHourly · invoiced monthly
11 h
Dev retainers

Dev retainers with rollover hours

Sell monthly blocks of developer hours that roll over, support plans or fixed-price sprints, billed via your own Stripe account.

  • Retainers with rollover hours
  • Top-ups when hours run low
  • Support and maintenance plans
Support plan10 hours / month · rollover
$1,500/mo
Dev retainer Most popular60 hours / month · rollover
$8,400/mo
Discovery sprintOne-off · 2 weeks
$6,000
Integrations

Fits next to your dev stack

Keep your own tracker for engineering work. Connect ManyRequests with webhooks and Zapier, or ask Claude about client requests through our MCP server.

  • Webhooks on Pro
  • Zapier on every plan
  • MCP server for Claude, ChatGPT and Cursor
Webhook · Request createdSent to your endpoint
200 OKLive
Zapier · New requestCreates an issue in your tracker
Zap on
AI & MCP · every plan

Ask your AI about your agency

Connect Claude, ChatGPT or Cursor to ManyRequests with our MCP server and ask about your clients, requests, hours and invoices in plain English.

  • “What's waiting on client QA?”
  • “Create a request for Acme: add sign-in with Microsoft”
  • “Which clients have unpaid invoices?”
See the MCP server
Claude ManyRequests connected
Which requests are high priority?
manyrequests · find_requests(priority: high)
1 request is high priority:
• Checkout fails on Safari · Orbit Fitness · in progress, assigned to Sarah

What agencies say

One of the unique features we love is the ability to sell and manage hourly-based services and let hours roll over for a specific period of time.

Dylan HarrocksNexus Creative

One of the best things about ManyRequests is their support. They're extremely responsive and helped our entire team get onboard.

Walter LlanosProntto
Who it's for

Built for teams like yours

Software agencies

Custom apps and platforms on retainer.

Web app studios

SaaS builds, MVPs and maintenance.

Support & maintenance

Monthly support and maintenance plans.

No-code & automation

Bubble, Zapier and Make builds.

FAQ

Frequently asked questions

Can clients submit bug reports?

Yes. Create a bug report form that asks for the URL, browser, steps to reproduce and screenshots. Clients submit it from your portal and follow its status.

Does it replace Jira or Linear?

No, and it doesn't need to. Keep your engineering tracker for internal work and use ManyRequests as the client-facing layer for requests, approvals, hours and billing. Connect the two with Zapier or webhooks.

Can I sell developer retainers with rollover hours?

Yes. Sell monthly blocks of hours that roll over, with top-ups when a client runs low, billed through your own Stripe account.

Can I sync hours from Hubstaff?

Yes. The Hubstaff integration brings time tracked in Hubstaff into ManyRequests.

Explore the features

Requests

Forms, priorities, queues and auto-assign.

See this feature

Time tracking

Timers, timesheets and time approval.

See this feature

Hubstaff

Sync time tracked in Hubstaff.

See this feature

Run your dev agency
from one place

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