Client portal

A white-label client portal that feels like your own product

One branded place where clients submit requests, review work, download files and pay invoices, on your domain, with your logo and colors.

portal.northwind.studioNew request

Welcome, Jenna

Sep 21 – Oct 21
Avg. time to first reply2h 14m↓ 31% vs. previous period
Avg. time to completion2.4 days↓ 0.6 days
Growth retainer · hours26 of 40 h
Open 3CompletedAll
RequestStatusDue dateAssigned
Ad creative, 12 sizes#1038 · Ready for your reviewPending responseOct 22LM
Swap hero image on landing page#1041 · Sarah is working on itIn progressOct 23SK
Social launch kit#1043 · Starts after reviewQueuedOct 30MK
Email newsletter template#1029 · Delivered Oct 14CompletedOct 14LM

Email is not a client experience

Forty email threads. A shared drive nobody can find. Feedback in Slack DMs, and an invoice sitting in a spam folder. Your clients don't know what's in progress, and your team spends hours every week writing status updates.

Great agencies don't just do great work. They make working with them feel effortless. That's hard to do when the client experience is spread across six tools.

A portal turns “any update?” into a link they already have.

White-label

Your brand, your domain, every screen

Clients sign in at your address and see your logo, your colors and your name. ManyRequests stays in the background.

  • Custom domain, like portal.youragency.com
  • Your logo, colors and custom CSS
  • Branded email notifications, and no "Powered by" on Scale
portal.northwind.co
Brand color

“Clients love how clean and simple the portal looks. It feels like we built our own custom dashboard just for them.”

Alex StewartTeamTown
Requests

Requests that arrive with everything you need

Custom request forms ask the right questions up front, so your team can start work without chasing a brief.

  • Forms with conditional logic, per service
  • File uploads, due dates and priorities
  • Clients always see where each request stands
Social media graphicsLanding pagePresentation
↳ Shown because "Social media graphics" is selected
InstagramLinkedInTikTok
Launch visuals for our new product line, 5 posts…
product-shots.zip · brand-guide.pdf
Review & sign-off

Feedback pinned right on the work

Clients click anywhere on a design or video to leave a comment, compare versions and sign off in one step.

  • Pinned comments on images, PDFs and videos
  • Version history for every deliverable
  • One-click sign-off that moves the request forward
1
Can the headline be bigger?
2
Ad creative · Instagram
V1V2V3
Add commentMark as completed
Files & deliverables

Every file in one place, not five Drive folders

Clients upload briefs and assets with their requests, and find every deliverable in their own file storage, organized in folders.

  • Drag-and-drop uploads of up to 10 GB per file
  • Preview images, videos and spreadsheets in the browser
  • Download all files on a request or folder in one go
Storage / Spring launch Download all filesUpload files
Brand assets14 files
Final deliverables32 files
hero-banner.png4.2 MB
launch-teaser.mp41.8 GB
media-plan.xlsx86 KB
raw-footage.mov6.1 of 9.4 GB
Self-serve billing

Clients manage their plan and pay in the portal

Subscriptions, invoices and payment details all live next to the work, so getting paid is part of the experience.

  • Pay invoices by card through Stripe
  • Upgrade plans or buy extra credits
  • Hours and credits used, always visible
Your plan Growth Retainer · $4,000/mo
Hours used this month26 / 40
Renews Nov 1 · Visa •••• 4242
Invoice #1044Growth Retainer · October
$4,000Paid
Credit pack · 10 creditsAdd to your plan
$750Buy
Everywhere

In their language, on any device

Clients can use the portal in their own language, on desktop or as an app on their phone, with the tools they already use embedded.

  • Multi-language portal for international clients
  • An installable mobile app (PWA) with your name and logo
  • Embed Loom, Calendly, Airtable and more
N Northwind
Bonjour, Jenna3 demandes en cours
Création publicitairePrête pour révision
Facture #1044Payée · 4 000 $
EnglishFrançaisDeutschEspañolNederlands
And there's more

More white-label client portal features

Onboarding flows

Welcome new clients with onboarding steps and self-signup, so they're set up before their first request.

Announcements

Share news, holiday hours or new services on every client's dashboard, and send it by email at the same time.

Messages

Chat with clients and your team next to the work, instead of in a separate inbox.

Client brands

Keep each client's brand kit, guidelines and files in their profile, so your team never has to ask twice.

Email & push notifications

Clients choose what they're notified about, and every notification comes from your name.

Log in as a client

See exactly what a client sees, to set up their portal or help them faster.

See all 21 client portal features

FAQ

White-label client portal, answered

What is a white-label client portal?

A white-label client portal is a portal your clients use under your agency's brand instead of the software vendor's: your logo, colors and domain. With ManyRequests, clients submit requests, review work, download files and pay invoices in a portal that looks like your own product.

Can the portal run on my own domain?

Yes, on every plan. Clients sign in at an address like portal.youragency.com and see your logo, colors and name. You can fine-tune the look with custom CSS.

Do my clients need a paid account?

No. Every plan includes unlimited clients, so you only pay for your team.

Can I remove ManyRequests branding?

Your brand is on every screen and email on every plan. Removing the “Powered by” badge for a fully white-label portal is included on Scale.

Is there a mobile app for clients?

Yes. Clients can install your portal on their phone as an app (PWA) with your name and logo, and get push notifications.

Can clients sign up by themselves?

Yes. Turn on self-signup with an onboarding flow, and link your terms or service agreement on the sign-up page.

Can clients use the portal in their own language?

Yes. The portal is multi-language, so international clients can use it in their own language.

Keep exploring

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